Stable Individuals: South Sound 2-1-1

Meeting the basic needs of people in our community and helping them develop skills to become more stable and reduce their dependence on services is critical. We are helping address the immediate basic needs of people right here in our community — providing food, shelter, transportation and medication. There are programs to help people overcome crises, ensure everyone has a roof over their heads, food on the table and help families maintain stable housing.

South Sound 2-1-1

Operated by United Way of Pierce County, South Sound 2-1-1 is a comprehensive information and referral line serving Pierce, Thurston, and Lewis Counties that connects people with essential health and human resources.

By simply dialing 2-1-1, callers can access a live Information and Referral Specialist between the hours of 9am and 5pm Monday through Friday. Specialists can guide the caller to programs that meet their unique needs.

This free service connects people with services such as:

  • Rent and Utility Assistance
  • Counseling and Mental Health Services
  • Food and Clothing Resources
  • Shelter and Affordable Housing
  • Employment and Education Services
  • Military/Veteran Resources
  • Transportation
  • Free Tax Preparation Services 

Information and referral specialists offer compassion, understanding and advocacy to callers from Pierce, Thurston and Lewis counties. All calls are confidential.

To find the resources you need, simply dial 2-1-1. You can also get connected by downloading the WIN 2-1-1 app.

If you have additional questions about the Information and Referral Specialist position or if you would like your organization to be included in our database just email us at

Get Connected to Regional Resources



The South Sound 2-1-1 call center is open Monday through Friday from 9:00 a.m. to 4:00 p.m. with 24-hour voice mail. For questions or additional information about South Sound 2-1-1, please call 2-1-1 or toll free at 1-877-211-WASH (9274) or email us, including your zip code or telephone number, at



Child with United Way shirt selecting an appleFood insecurity is a big problem in our area, and we know that we can’t face it alone. We have partnered with several organizations in the region to tackle it from all angles, including Emergency Food Network, Nourish Pierce County (formerly FISH Food Banks), WSU Extension, Peninsula Community Foundation, Tacoma-Pierce County Health Department, St. Leo’s Food Connection and local farmer’s markets.

Together, this Hunger-Free Pierce County collaborative identifies and fills in gaps that will make the system providing food to our citizens more effective. Together, we have:

  • Purchased refrigerated vans to expand summer meal site services, perishable food pick up and increase food delivery in challenged areas
  • Helped to distribute crockpots to low-income families
  • Connected more families to food through Farmer’s Market matching vouchers
  • Extended the reach of local backpack programs, such as PowerPack
  • Invested in emergency food programs for year-round production to increase fresh, healthy foods for local food system

Through the Partnership for a Hunger-Free Pierce County we will continue working together to eradicate hunger and malnutrition in our community and to increase access to fresh, healthy food for those in need. To learn how you can get involved contact: Shawn Paton at