Get Help Now: Dial 211

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South Sound 211

The South Sound 211 call center is open Monday through Friday from 9:00 to 4:00 with 24-hour voice mail. To find the resources you need, simply dial 211. You can also get connected by downloading the WIN 211 app.



Get Connected to Regional Resources


We connect individuals and families with programs and services to help them navigate through the barriers that are preventing them from becoming self-sufficient. Instead of multiple calls, our free helpline connects people in need with trained specialists to get matched with the right services. South Sound 211 provides access to hundreds of services and programs from Pierce, Thurston and Lewis Counties including:

South Sound 211 is your free connection to basic needs as well as a number of other community resources. 211 is a free service that connects people to critical programs and services including:

Low Cost Housing
Legal Assistance
Basic Food Benefits
Behavioral Health
Physical Health
Holiday Assistance
Employment and Education
Free Tax Preparation Services 
FamilyWize Discount Prescriptions
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Information and referral specialists offer compassion, understanding and advocacy to callers from Pierce, Thurston and Lewis counties. All calls are confidential.

To find the resources you need, simply dial 211. You can also get connected by downloading the WIN 211 app.

If you have additional questions about the Information and Referral Specialist position or if you would like your organization to be included in our database just email us at

211 Temporary Resource Database

Specialized Navigators

Residents in our region experience particular challenges, so we have invested in specialists who are focused on transportation, housing, mental health and basic food enrollment services.


One of the biggest barriers to employment, medical appointments or even grocery shopping can be transportation. Our trained specialists continually update information, referrals and assessments to help navigate:

  • Public transportation and transit agencies
  • Medical transportation
  • Rural transportation
  • Volunteer driving programs for seniors and individuals with disabilities


We provide a single point of contact for various programs that support families and individuals experiencing homelessness or on the verge of becoming unhoused.

  • Emergency housing or shelter
  • Wait lists for housing placement
  • Permanent housing
  • Home maintenance
  • Eviction and foreclosure prevention


Behavioral health is just as important as physical health issues, but sometimes it’s not easy to ask for help. Our trained specialist provides confidential information about counseling, support groups and other forms of mental health assessment and treatment.

  • Outpatient and inpatient programs
  • Psychiatric assessment resources
  • Recovery support
  • Group and individual counseling


More people are searching for ways to stretch their paychecks each month. Getting access to nutritious affordable food is a challenge, but the Basic Food Program (SNAP) offers nutrition assistance to thousands of eligible, low-income individuals and families. We can walk you through it to learn about:

  • Eligibility requirements
  • Application and processing
  • Washington State information
  • Benefits locations for participating stores and other sources
  • Available food products


Check out a few of our videos

Three Stories of Hope from South Sound 211
211 Is There When You Need It
A Call for Help
South Sound 211

The South Sound 211 call center is open Monday through Friday from 9:00 a.m. to 4:00 p.m. with 24-hour voice mail. For questions or additional information about South Sound 211, please call 211 or toll free at 1-877-211-WASH (9274) or email us, including your zip code or telephone number, at

South Sound 211 Partners

  • Associated Ministries
  • Catholic Community Services
  • Center for Dialogue and Resolution
  • Pierce County Human Services
  • Northwest Furniture Bank
  • First Five Fundamentals
  • Aging and Disability Resource Center
  • Optum
  • Pierce County Project Access
  • Sound Outreach
  • Pierce County Dental Society
  • Pierce County Department of Emergency Management
  • Goodwill
  • Tacoma Pierce County Health Department
  • Around the Sound/TransPro
  • Pierce County Labor Community Services Agency
  • Puget Sound Educational Services District
  • The Mustard Seed Project
  • Pierce Transit