South Sound 211
The South Sound 211 call center is open Monday through Friday from 9:00 to 4:00 with 24-hour voice mail. To find the resources you need, simply dial 211. You can also get connected by downloading the WIN 211 app.
IF THIS IS AN EMERGENCY, CALL 911
HELP WHEN YOU NEED IT MOST.
We connect individuals and families with programs and services to help them navigate through the barriers that are preventing them from becoming self-sufficient. Instead of multiple calls, our free helpline connects people in need with trained specialists to get matched with the right services. South Sound 211 provides access to hundreds of services and programs from Pierce, Thurston and Lewis Counties including:
South Sound 211 is your free connection to basic needs as well as a number of other community resources. 211 is a free service that connects people to critical programs and services including:
Low Cost Housing
Basic Food Benefits
Employment and Education
Free Tax Preparation Services
FamilyWize Discount Prescriptions
Familywize Printable Information Flyers
Information and referral specialists offer compassion, understanding and advocacy to callers from Pierce, Thurston and Lewis counties. All calls are confidential.
To find the resources you need, simply dial 2-1-1. You can also get connected by downloading the WIN 2-1-1 app.
If you have additional questions about the Information and Referral Specialist position or if you would like your organization to be included in our database just email us at firstname.lastname@example.org.
Residents in our region experience particular challenges, so we have invested in specialists who are focused on transportation, housing, mental health and basic food enrollment services.
One of the biggest barriers to employment, medical appointments or even grocery shopping can be transportation. Our trained specialists continually update information, referrals and assessments to help navigate:
- Public transportation and transit agencies
- Medical transportation
- Rural transportation
- Volunteer driving programs for seniors and individuals with disabilities
We provide a single point of contact for various programs that support families and individuals experiencing homelessness or on the verge of becoming unhoused.
- Emergency housing or shelter
- Wait lists for housing placement
- Permanent housing
- Home maintenance
- Eviction and foreclosure prevention
Behavioral health is just as important as physical health issues, but sometimes it’s not easy to ask for help. Our trained specialist provides confidential information about counseling, support groups and other forms of mental health assessment and treatment.
- Outpatient and inpatient programs
- Psychiatric assessment resources
- Recovery support
- Group and individual counseling
BASIC FOOD BENEFITS
More people are searching for ways to stretch their paychecks each month. Getting access to nutritious affordable food is a challenge, but the Basic Food Program (SNAP) offers nutrition assistance to thousands of eligible, low-income individuals and families. We can walk you through it to learn about:
- Eligibility requirements
- Application and processing
- Washington State information
- Benefits locations for participating stores and other sources
- Available food products
2-1-1 IN ACTION
Check out a few of our videos
The South Sound 2-1-1 call center is open Monday through Friday from 9:00 a.m. to 4:00 p.m. with 24-hour voice mail. For questions or additional information about South Sound 2-1-1, please call 2-1-1 or toll free at 1-877-211-WASH (9274) or email us, including your zip code or telephone number, at email@example.com.
South Sound 2-1-1 Partners
- Associated Ministries
- Catholic Community Services
- Center for Dialogue and Resolution
- Pierce County Human Services
- Northwest Furniture Bank
- First Five Fundamentals
- Aging and Disability Resource Center
- Pierce County Project Access
- Sound Outreach
- Pierce County Dental Society
- Pierce County Department of Emergency Management
- Tacoma Pierce County Health Department
- Around the Sound/TransPro
- Pierce County Labor Community Services Agency
- Puget Sound Educational Services District
- The Mustard Seed Project
- Pierce Transit
WANT YOUR ORGANIZATION INCLUDED?
Your organization or agency may be a resource to someone in need. Read our policy for inclusion in the South Sound 211 Database (PDF) to learn more. If you would like your organization to be included in our 211 database, please send your request to firstname.lastname@example.org.